Refund policy
Return & Refund Policy – MayamiDecals
Made-to-Order Products
At MayamiDecals, our vinyl decals and graphics are produced to order based on the size, color, style, and other options selected by each customer.
Because our products are made to order, we generally do not accept returns or exchanges for changes of mind, incorrect selections, or ordering mistakes. Please carefully review all product descriptions, measurements, compatibility information, and selected options before placing your order.
Damaged, Defective, or Incorrect Products
Your satisfaction is important to us. If your order arrives damaged, defective, or different from what you ordered, please contact us within 7 days of delivery.
Include your order number, a description of the issue, and clear photographs of the product and packaging when applicable.
We will review the issue and provide an appropriate solution, which may include a replacement, refund, or other remedy.
Installation Responsibility
Some vinyl decals, particularly large automotive graphics, require proper installation techniques, preparation, and experience.
We strongly recommend professional installation for large or complex decals.
MayamiDecals is not responsible for damage caused by improper installation, incorrect positioning, excessive stretching, inadequate surface preparation, or failure to follow appropriate installation procedures.
Decals damaged during installation are generally not eligible for free replacement or refund unless the product itself was defective.
Product Compatibility and Measurements
Customers are responsible for verifying product dimensions, vehicle compatibility, and selected options before purchasing.
Please contact us before ordering if you have questions about sizing, fitment, or installation.
Order Cancellations
Cancellation requests must be submitted as soon as possible( 24 Hrs.)
Orders may be canceled before production begins. Once an order has entered production, cancellation may no longer be possible.
Shipping and Delivery Issues
If your package is delayed, missing, or marked as delivered but cannot be located, please contact us so we can help investigate the issue.
We review delivery concerns individually and work toward a fair resolution.
Refund Processing
When a refund is approved, it will be issued to the original payment method. Processing times depend on the payment provider and financial institution.
Contact Us
For assistance with an order, please contact MayamiDecals through our website:
Your Legal Rights
Nothing in this policy limits or excludes any consumer rights or remedies that cannot legally be waived under applicable law.